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Customer communication automation in practice
Articles on AI chatbots, customer support, and business automation
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Articles on AI chatbots, customer support, and business automation
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LlmA simple technique to monitor context window degradation in LLMs in real time — with setup instructions for Claude, Cursor, and the ChatGPT API.
Comparing GPT-4o, Gemini 1.5 Pro, and DeepSeek V3 for a business chatbot: answer quality, token cost, speed, and multilingual performance.
A comparison of five leading AI chatbots for small business in 2025: features, pricing, and who each tool is best suited for — so you can make the right choice.
SetupStep-by-step guide: create a Telegram bot via BotFather and connect it to your Auralix AI agent — no code needed, done in 5 minutes.
Step-by-step guide: configure a Webhook in Auralix to automatically forward every new lead's contact data to your CRM or any external service.
Step-by-step guide: build structured conversation scripts in Auralix with buttons, branches, and conditional logic for sales and support flows.
Step-by-step guide: configure your Auralix AI agent to collect a visitor's name, phone, and email automatically during a chat conversation.
Step-by-step guide: connect WhatsApp Business API to your Auralix AI agent and automate customer replies — no coding required.
Personal-experienceHow I redesigned my website using ChatGPT, Codex, and Cursor over a 12-hour weekend session — and what I learned about the real limits of AI-assisted design.
Which metrics reveal the real performance of an AI chat: lead conversion, deflection rate, response time, and CSAT — with benchmarks for what counts as good.
The five most common mistakes when launching an AI chat: empty knowledge base, wrong trigger, overloaded scenario — with practical fixes for each.
RagA plain-language explanation of how RAG helps your AI agent answer from your documents instead of making things up.